“Backups used to account for 1 hour per month of time multiplied by the number of client sites. Vembu OnlineBackup reduces that time significantly by allowing a view of all successful client backups from the dashboard. As a result, only 15 minutes a month is now spent dealing with backups leading to savings of up to 95%
– Scott Gallupe, CEO & Founder, 403tech, Inc
403Tech, Inc
Problems
Needed single dashboard for monitoring
Protected Platforms
Windows IT Environment
Solution
Vembu OnlineBackup
Benefits
- Easy-to-use interface
- Single pane of glass
- Customer support excellence
Result
Challenges
Solution
Post implementation, the company couldn’t be happier with their choice. Scott Gallupe, CEO & Founder, appreciates the easy-to-use interface. OnlineBackup brings a user-friendly, web-based visualization to the product. IT Admins can easily access the backup reports and monitor multiple backups on a single pane of glass.
Vembu OnlineBackup provides backup and disaster recovery options, exchange backups and superior granularity.
“Vembu also has one of the best support teams for backup I have ever dealt with and support calls are typically handled within 15 minutes (live person will call you) which is spectacular.” Customer service excellence continues to be one of the critical competitive advantages for IT service businesses. Vembu support operates 24x7x365 and is FREE to customers worldwide.
403tech currently has 6 servers and multiple terabytes of space that use Vembu OnlineBackup. “We are always growing and Vembu will grow with us”, Scott promises. OnlineBackup provides the option to scale the number of servers and increase the space to several terabytes of backup.
Managing local backups in the client location is always a tedious job and difficult to monitor continuously. Vembu OnlineBackup provides an option to protect the data in cloud and recover the data from anywhere, anytime on any machine. Backups can be configured continuously—every few minutes—to secure the data for business continuity. A single pane of glass makes monitoring backups easy from any place. Backups can also be overseen using Mobile apps making it even more convenient and time saving.
IT businesses keep growing with technology and often change strategies to improve revenue in an effort to sustain themselves in the market. Vembu OnlineBackup provides a recurring cloud model for VARs and resellers and scales the business with constant revenue stream