Introduction

Windows Image Backup is a feature in Windows operating systems that allows you to create a complete backup of your system, including the operating system, system files, and user data. When performing a Windows Image Backup, you may encounter various error codes if the backup process encounters an issue.

These codes can provide valuable information about what went wrong during the backup process, and you can use them to search for solutions or seek help from Microsoft support or online communities for troubleshooting steps tailored to your specific issue.

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In this blog, we will discuss these error codes along with details on how to fix them.

Here are some common Windows Image Backup error codes and their corresponding meanings:

Error Code Description
0x807800A1 This code typically indicates that there isn’t enough free space on the destination drive to create the backup
0x807800C5 This error can occur if you’re trying to back up to a network location that isn’t available or is not accessible
0x80780119 This error suggests that there might be a problem with the backup location or the destination drive
0x80780166 This error code often indicates that there is a problem with the VSS (Volume Shadow Copy Service) that Windows uses for backup operations
0x8078012D This error code can occur when the backup process is interrupted, perhaps due to a sudden system shutdown or a disconnected external drive
0x80070002 This is a general error code that can occur during various backup operations. It usually indicates that a file or folder specified for backup cannot be found
0x80070057 This indicates that there is an issue with one of the parameters used in the backup process
0x81000033 This can occur if the destination drive or the backup location is no longer available or has been moved
0x80070015 It may indicate that a file is locked or in use by another process, preventing it from being backed up
0x800423F3 This error is related to the Volume Shadow Copy Service and may indicate a problem with this service
0x81000036 This error can occur when the backup location is not accessible or when there is a problem with the backup destination
0x80780081 This error often indicates that the destination drive does not have enough free space to store the backup

Below are some common reasons and solutions for these error codes:

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  1. Backup Drive Issues: Ensure that the drive or destination where you are creating a backup is accessible and functioning correctly. Make sure there is enough free space on the backup drive
  2. Check for Disk Errors: Run a disk check to make sure there are no errors on the source or destination drives. To do this, open a Command Prompt with administrative privileges and run the following command:
    • chkdsk /f
  3. You may need to restart your computer for the check to complete

  4. Corrupted System Files: Sometimes, corrupted system files can lead to backup errors. You can try running the System File Checker (SFC) utility to scan and repair any corrupted system files:
    • Open a Command Prompt with administrative privileges
    • Type sfc /scannow and press Enter
    • Wait for the scan to complete and follow any on-screen instructions
  5. Check Backup Settings: Ensure that your backup settings are configured correctly. Make sure you are not trying to back up system files that are in use
  6. Update Drivers: Outdated or incompatible drivers can cause backup errors. Make sure your device drivers, especially those related to storage, are up-to-date
  7. Check for Windows Updates: Ensure that your Windows operating system is up-to-date by installing the latest Windows updates. These updates may contain fixes for known issues
  8. Check Event Viewer: You can check the Windows Event Viewer for more detailed error messages and information related to the backup failure. This can help pinpoint the specific issue
  9. Use Windows Backup Troubleshooter: Windows has built-in troubleshooters for various issues, including backup problems. You can access these troubleshooters by going to Settings > Update & Security > Troubleshoot and then selecting “Additional troubleshooters.” Look for options related to backup and run the troubleshooter
  10. Check Windows Backup Services: Make sure that the necessary Windows Backup services are running. To check this, open the Services application by typing “services.msc” in the Run dialog (Win + R) and look for services like “Block Level Backup Engine Service” and “Windows Backup.” Ensure that these services are set to “Automatic” and are running
  11. Check for Third-Party Software Conflicts: Sometimes, third-party software can interfere with Windows Backup. Try disabling or uninstalling any recently installed software and see if the issue persists
  12. Create a New User Profile: In some cases, user profile corruption can lead to backup issues. You can try creating a new user profile and see if the issue persists there
  13. Check VSS Service: The Volume Shadow Copy Service (VSS) is essential for creating system image backups. Ensure that the VSS service is running and set to automatic:
    • Press Win + R to open the Run dialog
    • Type services.msc and press Enter
    • Locate the “Volume Shadow Copy” service, right-click it, and select Properties
    • Set the Startup type to “Automatic” and click OK
    • Start the service if it’s not already running
  14. Disable Security Software: If you have antivirus or security software running, temporarily disable it during the backup process. Sometimes, these programs can interfere with system imaging

Consider Using Alternative Backup Solutions:

If you continue to encounter these errors and are unable to resolve them, you may consider using alternative backup solutions such as third-party backup software or cloud-based backup services to take care of your backups without interruption.

BDRSuite is a comprehensive data protection and disaster recovery solution that offers a range of backup and recovery capabilities for various platforms, including Windows. Within BDRSuite, you can perform image-based backups for Windows servers and workstations. Image-based backups are a robust way to protect the entire system, including the operating system, applications, and data, in a single backup image. This allows for quick and complete system recovery in case of data loss or system failure.

Here are the steps to perform image-based backups for Windows using BDRSuite:

  1. Install BDRSuite: Start by downloading and installing BDRSuite on a Windows machine that will act as your backup server. This server will manage and store the backup images
  2. Configure Backup Repository: Configure a backup repository where your backup images will be stored. You can use local storage, network-attached storage (NAS), or cloud storage as the backup repository
  3. Add Windows Machines: To back up Windows machines, you need to add them to the BDRSuite Backup server. A BDRSuite Backup Agent can be pushed automatically or installed manually to take care of the backup process
  4. Create Backup Jobs: Create backup jobs for the Windows machines. In these backup jobs, you can specify the source (Windows machine), destination (backup repository), backup schedule, and retention policy
  5. Image-Based Backup: Within the backup job settings, select the image-based backup option. This ensures that the entire system is backed up as an image, allowing for complete system recovery
  6. Schedule Backups: Set up a backup schedule that suits your needs. You can configure your backup job to run every few mins/hours, daily, weekly, or custom backup schedules based on your organization’s requirements
  7. Configure Retention Policies: Define retention policies to determine how long backup images will be retained. You can specify how many versions of backups to keep and for how long
  8. Monitoring and Reporting: BDRSuite provides monitoring and reporting capabilities, allowing you to keep an eye on the status of your backups and receive notifications in case of any issues
  9. Restoration: In case of data loss or system failure, you can use BDRSuite to restore your Windows machine from the image-based backup. You can perform a full system restore or restore specific files and folders as needed
  10. Testing and Verification: Regularly test your backup and recovery processes to ensure they are working as expected. This helps verify that you can recover your Windows systems when needed

Conclusion:

BDRSuite provides a user-friendly interface and a range of features to streamline the backup and recovery process for Windows machines. It also supports various backup destinations, including local storage, off-site backups, and cloud storage, ensuring that your data is protected and recoverable always.

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