Quick Bites:

  • The blog discusses three common issues with Windows 11 version 23H2: BitLocker errors in MDMs, compatibility problems with Intel Smart Sound Technology drivers causing BSOD, and incorrect currency settings for devices set to Croatia
  • It provides solutions for each issue, such as adjusting BitLocker settings, updating Intel drivers, and manually changing the currency symbol
  • Additionally, it emphasizes the importance of backing up Windows 11 systems using BDRSuite to prevent data loss and minimize downtime
  • On the 31st of October, Microsoft rolled out Windows 11, version 23H2. It brings all features and enhancements from Windows 11, version 22H2, plus more. If you want to install it, please navigate to Windows Update and check for new updates

Microsoft also pushed it in Windows Server Update Service (WSUS), which means you can install it centrally from your WSUS server.

With new features and enhancements, it brings a couple of issues. Microsoft is still working on some of them, and fixes are available for others.

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Table of Contents

  1. BitLocker might incorrectly receive a 65000 error in MDMs
  2. Compatibility issues with Intel Smart Sound Technology drivers and Windows 11
  3. Devices with a locale set to Croatia might not utilize the expected currency
  4. Report a problem with Windows updates
  5. Backup your Windows 11 with BDRsuite for FREE
  6. Conclusion

In this article, we will address three common issues, including problems with BitLocker, compatibility issues with the Intel sound driver, and locale settings for Croatia.
In the end, we will give you some tips on how to secure your Windows 11 23H2 machine by backing it up for free.

BitLocker might incorrectly receive a 65000 error in MDMs

If you use the Fixed Drives Encryption Type or System Drives Encryption Type policies in your BitLocker CSP (which is used by the enterprise to manage encryption on PCs and devices), your MDM app might incorrectly show a 65000 error. This happens within the “Require Device Encryption” setting for specific devices in your environment.

It is known to affect Microsoft Intune, and it might also impact other third-party Mobile Device Management (MDM) solutions.

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The issue persists in Windows 11 versions 23H2 and 22H2, as well as Windows 10 versions 22H2 and 21H2, and Windows 10 Enterprise LTSC 2019. Windows Servers remain unaffected.

FixedDrivesEncryptionType and SystemDrivesEncryptionType policies allow you to configure the encryption type used by BitLocker Drive Encryption.

To address this problem in Microsoft Intune, you should adjust the settings for either “Enforce drive encryption type on operating system drives” or “Enforce drive encryption on fixed drives” policies by setting them to Not Configured.

Windows 11 23H2

Enforce drive encryption type on operating system drives

For general troubleshooting, Microsoft is actively working on a solution, and we will list it here as soon as it becomes available. Please stay tuned for updates.

Compatibility issues with Intel Smart Sound Technology drivers and Windows 11

Certain versions of Intel SST (Intel Smart Sound Technology) on Intel 11th generation and Windows 11 23H3 experienced compatibility driver issues. Windows shows the Blue Screen of Death (BSOD) when an error occurs. This is clearly an issue with the sound driver available under Device Manager > System Devices > Intel® Smart Sound Technology (Intel® SST) Audio Controller.

The affected driver version is IntcAudioBus.sys with a file version of 10.29.0.5152 or 10.30.0.5152.

Windows 11 23H2

Intel® Smart Sound Technology (Intel® SST) Audio Controller

You can resolve the issue by downloading the OEM sound driver from the official website and installing it on your Windows 11 machine. In case you experience an issue, and the driver is not available, we recommend you contact your OEM sound card manufacturer.
This issue affects Windows 11 versions 23H2, 22H2, and 21H2.

Devices with a locale set to Croatia might not utilize the expected currency

If you set your locale to Croatia, Windows 11 22H2 will not use the correct currency. This affects Windows and applications that retrieve device currency for transactions. This happened due to the fact that Croatia joined the Eurozone early in 2023 and changed its currency from Hrvatska Kuna to Euro.

The solution is to manually change your currency.

  1. Open Control Panel.
  2. Click Change date, time, or number formats under Clock and Region.
  3. Windows 11 23H2

    Change date, time, or number formats

  4. Under Format, choose either Croatian (Croatia) or Croatian (Bosnia and Herzegovina).
  5. Windows 11 23H2

    Change format

  6. Click on Additional settings…
  7. Windows 11 23H2

    Additional settings

  8. Navigate to the Currency tab.
  9. Change the currency symbol from KN to €.

Windows 11 23H2

Change the currency symbol from KN to €

This issue affects the following Windows client and Windows Server platforms:

  • Windows 11, version 23H2
  • Windows 10, version 22H2
  • Windows 11, version 21H2
  • Windows 10, version 21H2
  • Windows 10, version 20H2
  • Windows 10, version 1809
  • Windows 10 Enterprise LTSC 2019
  • Windows 10 Enterprise LTSC 2016
  • Windows 10, version 1607
  • Windows 10 Enterprise 2015 LTSB
  • Windows Server 2022
  • Windows Server, version 20H2
  • Windows Server, version 1809
  • Windows Server 2019
  • Windows Server 2012 R2
  • Windows Server 2012
  • Windows Server 2008 R2 SP1
  • Windows Server 2008 SP2″

Report a problem with Windows updates

If you are running Windows 11, version 23H2, and you encounter issues other than those mentioned in this blog article, you can report them directly to Microsoft using the Feedback Hub.

Backup your Windows 11 with BDRsuite for FREE

You can fix a broken feature on your Windows 11 23H2 machine, but what if it becomes unavailable when you need it for your daily business? Without a backup, you might end up spending more time fixing it than expected or even starting from scratch. The most efficient way, with less downtime, would be to restore it from a backup.

I would like to encourage you to try BDRSuite, a powerful backup solution for your Windows workload. It provides advanced backup solutions and an opportunity to backup upto 10 Windows machines for free. You can back up the entire disk using disk image backup or certain files and folders.

You can download BDRSuite here Backup and DR Solution for Microsoft Windows.

Here are some useful articles that can guide you through the process:

How to install BDRSuite on Windows and Windows Server
Windows Backup using BDRSuite: Step-by-step configuration
A Review of BDRSuite’s Windows Disk Image Backup Software

Update on Windows 11 23H2 Issues (as of July 3, 2024)

Conclusion

Microsoft has rolled out Windows 11, version 23H2, introducing new features and enhancements. However, it has also brought about some known issues with BitLocker, regional locale settings, and compatibility issues with Intel sound. Microsoft has released instructions on how to fix these issues.
This article covers these three problems and provides you with instructions on how to resolve them. Additionally, it provides insights on how to back up your Windows 11 machine using BDRSuite.

Have feedback? We value your input! Feel free to share your thoughts in the comments below.

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