AWS Backup & Recovery

Limitation

1. Backing up instances across different regions of an AWS Account in the same backup job is not supported
2. For Pre/Post-script enabled backups, the instance should have both pre-and post-scripts. If scripts are given for only one case (before or after), then the backup job will fail
3. Restore will fail, if the backed-up instance’s keypair or Security group, subnet or vpc is not found

Known Issues

1. BDRSuite Integration Service fails to start after system reboot in Ubuntu 18.04
2. The backup job fails with the error “Not enough license units are available in the backup server”, even though the unassigned licenses (Free and Standard) are available in your portal account. We recommend you perform a Run License Check after which the backup job will be successful
3. For instances that have partially successful backups, backup retention will not happen
4. Once we changed the BDRSuite Backup Server edition to the free edition will reflect in the backups only after performing the Run License Check
5. The backup job is getting hanged if the backup job is scheduled when SSM service is stopped.