Prerequisites to Automatically install BDRSuite Backup Agent (BBA) on Microsoft Windows

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To back up Microsoft Windows Servers/Workstations, BDRSuite will automatically install BDRSuite Backup Agent (BBA) on the target Windows machines when it is added for backup. Make sure the following prerequisites are met for BDRSuite to successfully install the VBA on the target Windows machines.

Access privilege for Microsoft Windows

Make sure the credential you use to add the Windows machines (Target Host) for backup has any one of the following privileges:

Administrator
User with administrator privilege

Note: In Windows Workstations the built-in Administrator account is disabled by default. It is recommended to create a user account with administrator privileges on the Windows Workstations. This user account credential has to be used while adding the Windows workstation for backup.

Access privilege in the BDRSuite Backup Server host

In the BDRSuite Backup Server host, make sure the Windows service ‘BDRSuite Backup Server for Virtual Physical Workloads’ runs in an administrator user account.

Press the ‘Win + R’ keys on your keyboard to open the ‘Run’ window. Then, type ‘services.msc’ and click OK.
Right-click on the service ‘BDRSuite Backup Server for Virtual Physical Workloads’ and then click ‘Properties’.
Navigate to the ‘Logon’ tab. Click on the ‘This account’ radio button. Provide the administrator user privilege: username (Format: .\ username) and password. Then click ‘OK’.
Then stop and restart the service for updating the new logon.

Access to the folder – “Admin$” in the target Windows host

Make sure the BDRSuite Backup Server host has access to the “Admin$” folder of the target host: Type \\IP Address of target host\admin$ in ‘Run’ and click OK.

If the UNC path is accessible, move to the next Prerequisite.
If the UNC path is not accessible, perform the steps below:

Step 1 : Add the below-mentioned Inbound rule in the target host, to make sure your firewall doesn’t block the Windows Management Instrumentation function.

Open Control Panel and navigate to System and Security -> Windows Firewall -> Advanced Settings.
On the Windows Firewall with Advanced Security dialog box, click the Inbound Rules option on the left.
Under the Actions pane on the right, click ‘New Rule’.
On the New Inbound Rule Wizard, choose the option ‘Predefined’ as Rule Type.
Then, select the ‘Remote Service Management’ rule from the dropdown, and click ‘Next’.
Rules under the selected type will be listed, proceed with the option ‘Enabled by Default’ and click Next.
On the Action page, choose the option ‘Allow the Connection’ and then click ‘Finish’.

Step 2 : Make sure the following services are running in the target host:

Press the ‘Win + R’ keys on your keyboard to open the ‘Run’ window. Then, type ‘services.msc’ and click OK.
Check the services ‘Server Service’ and ‘Windows Remote Management (WS-management)’ and confirm if their status is running.

Once the above two steps are performed, in the BDRSuite Backup Server host type ‘\\IP Address of target host\admin$’ in ‘Run’ and click OK. If you are able to access the Admin$ share, proceed with the next step.

Access to Windows Management Instrumentation

Add the below-mentioned Inbound rule in the target Windows host, to make sure your firewall doesn’t block the remote connection.

Open Control Panel and navigate to System and Security -> Windows Firewall -> Advanced Settings.
On the Windows Firewall with Advanced Security dialog box, click the Inbound Rules option on the left.
Under the Actions pane on the right, click ‘New Rule’.
On the New Inbound Rule Wizard, choose the option ‘Predefined’ as Rule Type.
Then, select the ‘ Windows Management Instrumentation’ Rule from the dropdown, and click ‘Next’.
Rules under the selected type will be listed, proceed with the option ‘Enabled by Default’ and click Next.
On the Action page, choose the option ‘Allow the Connection’ and then click Finish.
Make sure the following service is running in the target host:
- Press the ‘Win + R’ keys on your keyboard to open the ‘Run’ window. Then, type ‘services.msc’ and click OK.
- Check the service ‘Windows Management Instrumentation’ and confirm if its status is running.

Access to Remote Registry

In the target Windows host, press the ‘Win + R’ keys on your keyboard to open the ‘Run’ window. Then, type ‘services.msc’ and click OK.
Make sure the service ‘Remote Registry’ is running.

WBEMTest Verification

Once the above-mentioned prerequisites are done, perform the WBEMTest to test remote connectivity to the target host from the BDRSuite Backup Server host.

On the BDRSuite Backup Server host, Press the ‘Win + R’ keys on your keyboard to open the ‘Run’ window. Then, type ‘wbemtest’ and click OK.
In the namespace field: Enter the following: \IP Address of target host\root\cimv2
Under the credential section: Enter the Username and Password of the target host and click ‘Connect’.
If any error occurs on the WBEMTest, recheck the prerequisites.

Once the WBEMTest is successful, you can add the target Windows machine for backup in the BDRSuite Backup Server.