Test Connectivity

Test Connectivity

  • Test Connectivity feature will allow the client machine to verify the connectivity with the backup servers along with other requirements for a successful backup.
  • Go to the Settings tab and select the Test Connectivity option

Procedure

You will have two options to choose the servers:

  • You can select a backup server in the drop-down box from the list of servers pre-configured

  • Or provide a host-name or IP address of the backup server from the Let me enter hostname or IP option

Once you're done selecting the server detail, select the Test Connection option. The result will have the following details checked:

  • DNS Lookup- Checks if the client details are already present in the backup server
  • Connectivity- Checks the connectivity status of the client with the backup server
  • Compatibility- Checks the version compatibility of both machines(client and server)

Information Note:

Backup server version should be equivalent to or higher than that of the client for a successful backup 

  • Backup Server- Checks the status of the IP address/Hostname provided. (i.e) If it’s a backup server, DR server or another client machine

Example of a successful connection:

Result is:

  • DNS Lookup- Hostname/IP “(backup server IP)” was successfully resolved
  • Connectivity- Connected successfully to the server “(backup server IP)” on port ‘32004’
  • Compatibility- The VMBackup Client and version running on the client “(client-name)” is compatible with that of the server “(backup server IP)”
  • Backup Server- The server “(backup server IP)” is a BDR Backup Server

Example of failed connectivity:

Result is:

  • DNS Lookup- The client is not available in the server
  • Connectivity- Was able to connect to the server on port '32004' but the server is not responding to the requests. Make sure you are running VMBackup Client on that port in the server. Also, make sure the version of VMBackup Client is '3.1.0' or higher
  • Compatibility-   --
  • Backup Server-   --